For lack of a better title
Seth Godin has written extensively about the ways companies frustrate customers with bad support (do a search on his site for “customer service” or “customer support”). My most recent experience with an organization’s technical support confirms Seth’s findings. Here’s the punch line: it doesn’t end well.
I’m moving all of my data and applications to a [...]
Filed under: Computing, Marketing by Michael
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Google continues its tradition of April Fool’s Day jokes with the announcement of the new “Autopilot” feature for Gmail. Google claims the Autopilot feature can respond to business proposals, match your writing style and even manage relationships (see below). Excellent!
Filed under: Computing by Michael
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This morning we downloaded the Skype app from the iTunes Store for my wife’s iPhone. We used it to do both Skype text and voice chats with my computer as well as make a call using Skype Credit to my cell phone. All worked without a hitch. Hilariously, TechCrunch reports that the release of the [...]
Filed under: Computing, Lifehacks, Tutorials by Michael
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As it turns out, Skype is launching an iPhone app on Tuesday. Looks like we don’t need backdoor solutions after all. We’ll put this on my wife’s iPhone tomorrow and see how it goes…
(hat tip: Cult of Mac)
Filed under: Computing by Michael
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UPDATE: Skype released a native iPhone application on Monday, March 30, 2009, eliminating the need for the third-party Fring application to make VoIP calls. Accordingly, I’ve written updated instructions here.
My wife is traveling internationally next week and we’re not keen on paying AT&T $3.49 PER MINUTE from the country she’s visiting for every phone call. [...]
Filed under: Computing, Lifehacks by Michael
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OmniGroup is making four of its Mac applications–OmniWeb, OmniDazzle, OmniObjectMeter, and OmniDiskSweeper–available for free. I use the excellent OmniGraffle to make tasty charts and diagrams and will likely give OmniDiskSweeper a try. Check ‘em out.
Filed under: Computing by Michael
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