Students: How to Present to Grown-Ups

As the semester is ending, I’m sitting in on a number of student presentations. These are typically done by teams of college juniors and seniors in various classes: marketing, project management, and others. The teams present research and case studies before panels of faculty members as well as local community and business leaders who offer feedback on the students’ work.

I often see students make the same kinds of mistakes every semester so here’s an incomplete list of some ways to improve.

  1. Don’t address the panel as you guys, as in “I’m sure you guys know how this…” The panel members are not your peers; address them respectfully with appropriate titles (Dr., Mr., Miss, Sir, Ma’am). Doing so will separate you from the vast majority of your peers who don’t understand these professional boundaries and it will help them (the panel members) regard you more favorably. Larger point: this will also prepare you for life after college.
  2. Don’t bluff or BS. The panel members typically have years of experience and education beyond yours and they’ll know if you’re bluffing. If you don’t know, say you don’t know.
  3. Distribute your handouts at the end of the presentation. If the panel has your handout during the presentation, they’ll read it and ignore you.
  4. Offer explanations and reasons backed by evidence. Be sure to tell how but also explain why.
  5. Use stories. Data is good and necessary but you need an emotional hook to really sell your presentation.
  6. Remember that you have about ten seconds to make your initial impression. Be prepared, rehearse, and start strong.
  7. Have the strongest presenter in your group deliver the presentation. Other team members should be specialists in a particular knowledge area and can speak up during the Q&A period following the presentation.
  8. If the panel offers ideas and suggestions during the Q&A or debriefing, take notes. It shows that you listen and respect their ideas.
  9. Rehearse, rehearse, rehearse.
  10. Test your technology in the conference room before the presentation. You don’t want to fumble around with computer and projector settings and lose valuable time–and even more valuable attention–on your big day.
David Rose’s presentation on How to Pitch to Venture Capitalists is a great place to start, even if you’re not presenting to VCs.

Time Management Resources for College Students

Here are some books and other online resources I’ve collected for students at Lincoln Christian University.  I gave a presentation to the freshmen on managing their time well.  Actually, it was more of an anti-time-management perspective: effectiveness depends on a great deal more than sorting through your daily task list.

Handouts

Links

Boring to Bold — “Featured” on Slideshare

Earlier today I posted a slide deck on Slideshare.net, “Boring to Bold: Presentation Design Ideas for Non-Designers,” some thoughts on creating presentations that communicate more effectively than the usual bullet-laden slides that most of us see. Late this afternoon, Slideshare notified me that the presentation had been chosen to be “Featured” on their home page–excellent! Click over to Slideshare to see the presentation.

Boring to Bold: Make Better Presentations

Behind email, presentations are the second most common form of business communication. PowerPoint slide shows, however, are often sleep-inducing bore fests. I recently spoke to a group of students in a colleague’s class on the topic of effective presentation design. The slides have been posted at Slideshare–you’re welcome to take a look:

Steve Jobs, 1955-2011

Remembering you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked; there is no reason not to follow your heart. — Steve Jobs

Like many others, I was saddened to hear the news that Steve Jobs, visionary leader of Apple, passed away last night. He has been called the Edison of our generation and I think that’s an appropriate description. Of all that’s been said so far, this compilation of posts at Cult of Mac says it best.

How Much is Your Customer Worth?

I missed a payment date on a credit card last month–not something I do regularly–and got slapped with a $20 late payment fee.

The balance on the card, prior to the fee, was $56.

I called the company, explained that I would pay the balance today, and politely asked to have the fee removed.

“Sure, Mr. Gowin. We can do that.”

Knowing that customers can and will switch credit cards (it’s easy enough), it’s better for the company to waive the fee than leave a customer frustrated and angry. The customer, in return, feels empowered and is likely to remain loyal.

Two lessons:

  1. The long-term relationship is worth more than $20.
  2. It doesn’t hurt to ask.

Can the Traditional Resume?

In some of the classes I teach at Lincoln Christian University, I discuss effective job correspondence: resumes, cover letters, and follow-up thank you notes.

The purpose of your resume, of course, is to get you an interview. To do that, it has to stand out from the stack of 50 other resumes the employer receives. So I usually emphasize things like–

  • Avoid Times New Roman and Arial (use Helvetica)
  • Don’t use a Word template
  • Design matters
  • Ensure that you have NO typos or grammatical errors
  • Highlight intangible qualities: show how you are trustworthy, personable–a problem-solving initiator

I’m intrigued, though, by suggestions that the traditional resume may be on the way out. Designer Jesse Desjardins has a visual resume on Slideshare. And the presentation software site Sliderocket recently offered similar advice.

These are great ideas and, for those looking for creative work, may be the perfect approach. Stand out, be different, offer value.

Can Business Make the World a Better Place?

In comparison with other wealthy business executives (Warren Buffett, Bill Gates), Steve Jobs has been criticized for his lack of philanthropy. An insightful article at the Harvard Business Review blogs argues, however, that the world would be worse if Jobs had been less devoted in his efforts at Apple.

Think of the value that Steve Jobs has brought to the world: the iPod, OS X, the iPhone, the iPad, iTunes–technology that is beautiful, functional, and easy to use. Pixar films (Toy Story, The Incredibles, Wall-E, Up) are among my family’s favorites–and probably yours, too.

Can business do something that charity can’t? It’s a compelling argument, and it’s safe to say that, in many ways, Steve Jobs has done things that others couldn’t, didn’t, or wouldn’t.